Privacy Policy
Last Updated: December 2, 2024
Introduction
Starstuck Lab ("we," "our," or "us") operates this website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
We are based in India and committed to protecting your privacy in accordance with applicable data protection laws.
Information We Collect
Information You Provide Directly
- Contact Information: When you fill out our contact form or subscribe to our newsletter, we collect your name and email address.
- Communication Content: Any messages or inquiries you send through our contact form.
Information Collected Automatically
- Analytics Data: We use Google Analytics to collect information about how visitors use our site, including IP addresses (anonymized), browser type, pages visited, time spent, device type, and geographic location.
Cookies
We use essential cookies necessary for the website to function properly. We do not use advertising or tracking cookies beyond Google Analytics.
How We Use Your Information
We use the information we collect for the following purposes:
- Customer Service: To respond to your inquiries and provide support
- Email Communications: To send you newsletters or updates if you've subscribed (you can unsubscribe anytime)
- Website Improvement: To analyze website usage and improve user experience
- Business Operations: To manage orders, process transactions, and fulfill requests
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Service Providers: Google Analytics for website analytics
- Legal Requirements: If required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Opt-Out: Unsubscribe from marketing emails at any time
- Object: Object to processing of your personal data
- Data Portability: Request transfer of your data to another service
To exercise these rights, contact us at your-email@domain.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
- Contact Form Submissions: Retained for up to 2 years or until you request deletion
- Newsletter Subscriptions: Retained until you unsubscribe
- Analytics Data: Retained according to Google Analytics default settings (26 months)
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries outside of India, including the United States (for Google Analytics). We ensure appropriate safeguards are in place for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Starstuck Lab
Email: your-email@domain.com
Address: [Your business address, India]